FAQ

Frequently Asked Questions (FAQs) 

What kind of tech gadgets do you sell?
We offer a wide range of tech gadgets, including smartphones, smartwatches, gaming accessories, home electronics, and more.

Are all the products on your website new?
Yes, all our products are brand-new and come with their original packaging.

Can I cancel or modify my order after placing it?
Yes, but only if the order has not been processed yet.
Contact us immediately to make changes.

Can I track my order?
You will be emailed a tracking number around 5 days after placing your order.

Returns and Refunds
What is your return policy?
We accept returns within 30 days of delivery for unused products
in their original packaging. 

How do I request a refund?

Contact our customer support team with your order details,
and we’ll guide you through the refund process.

Who covers return shipping costs?
        If the return is due to a defect or error on our part, we will cover
        the return shipping costs.
         
        Product Support
        Do you offer customer support for gadgets?
        Yes, we provide after-sales support. Feel free to contact us with any
        product-related questions or issues.

        What should I do if I receive a damaged or defective product?

        Contact us immediately with photos of the damaged item, and
        we’ll assist you with a replacement or refund.

        Do your products come with user manuals?

        Yes, most of our gadgets include user manuals. 
         
        Promotions and Discount
        Do you offer discounts for bulk purchases?
        Yes, we offer discounts for bulk orders.
        Contact us for details. Subscribe to our newsletter and follow us on social media to get the latest updates and exclusive deals.
         
        Account and Security
        Do I need to create an account to place an order?
        No, but creating an account allows you to track orders, save wish lists,
        and receive personalized offers.

        Is my payment information secure?
        Yes, we use secure encryption protocols to protect your payment details.